Prompt · Customer Success

NPS Promoter Activation

Turns NPS promoters into reviews, referrals, and reference accounts with a tiered ask.

Have ready: Provide promoter count, a strong verbatim, and review link

Fill in · 7 fields

product nameXcustomer namecompany nameverbatimlinkincentive details

Your prompt

Activate our NPS promoters for [product name]. I have [X] promoters (score 9-10) from the last survey, including [customer name] at [company name] who said '[verbatim]'. Design a tiered activation campaign: Tier 1 (light lift): the exact email asking for a G2/Capterra review with link [link], under 120 words. Tier 2 (medium lift): a referral ask email offering [incentive details]. Tier 3 (high lift): a case-study participation invite. Sequence them over 3 weeks so no one gets all three at once, and include the rule for who gets which tier (based on account size, relationship, and what they've already done). End with how I track conversion on each tier.

Paste it into Muse or any assistant. Blank fields stay as [brackets].

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