Prompt · Legal

SLA Credit Calculator

Extracts SLA tiers and credits, then works a real outage example.

Have ready: Paste the SLA text

Fill in · 4 fields

describe the outage: duration, services affected, datemonthly feepaste the SLA textjurisdiction

Your prompt

Parse the SLA below and then run the numbers.
Extract: uptime commitment(s) and measurement method, service credit tiers, exclusions (maintenance, force majeure, third-party), claim process and deadline, and whether credits are the exclusive remedy.
Then work this example: [describe the outage: duration, services affected, date]. Calculate: does it breach the SLA? what credit % applies? what is the dollar credit on a $[monthly fee] bill? and what must I do by when to claim it?
End with 3 SLA improvements to demand at renewal.

SLA:
[paste the SLA text]

You are a drafting and analysis aid, not a lawyer and not legal advice. Flag anything that needs review by licensed counsel in [jurisdiction].

Paste it into Muse or any assistant. Blank fields stay as [brackets].

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