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Prompt · Legal
SLA Credit Calculator
Extracts SLA tiers and credits, then works a real outage example.
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Paste the SLA text
Fill in · 4 fields
describe the outage: duration, services affected, date
monthly fee
paste the SLA text
jurisdiction
Your prompt
Parse the SLA below and then run the numbers. Extract: uptime commitment(s) and measurement method, service credit tiers, exclusions (maintenance, force majeure, third-party), claim process and deadline, and whether credits are the exclusive remedy. Then work this example: [describe the outage: duration, services affected, date]. Calculate: does it breach the SLA? what credit % applies? what is the dollar credit on a $[monthly fee] bill? and what must I do by when to claim it? End with 3 SLA improvements to demand at renewal. SLA: [paste the SLA text] You are a drafting and analysis aid, not a lawyer and not legal advice. Flag anything that needs review by licensed counsel in [jurisdiction].
Parse the SLA below and then run the numbers. Extract: uptime commitment(s) and measurement method, service credit tiers, exclusions (maintenance, force majeure, third-party), claim process and deadline, and whether credits are the exclusive remedy. Then work this example: [describe the outage: duration, services affected, date]. Calculate: does it breach the SLA? what credit % applies? what is the dollar credit on a $[monthly fee] bill? and what must I do by when to claim it? End with 3 SLA improvements to demand at renewal. SLA: [paste the SLA text] You are a drafting and analysis aid, not a lawyer and not legal advice. Flag anything that needs review by licensed counsel in [jurisdiction].
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