Read and reply to Feefo customer reviews, ratings and NPS feedback for your business
Connect to your Feefo account to view service, product and NPS reviews with ratings and comments. Reply publicly to reviews and optionally notify customers. Filter by rating, product SKU, tags, date range and media type.
Try asking Muse: "Show me my lowest-rated product reviews from the last month so I can respond to customer concerns."
Source: Found in the official MCP Registry (io.usefulapi/feefo) · First listed October 30, 2026
Each bar is one check, every 15 minutes. Green means it answered. Last checked 2 h ago.
What Muse can see: It does not ask you to sign in, so it cannot see your accounts. It only sees what Muse sends it from your request.
Before it acts: Read what Muse plans to do before you approve it, and remove the app from Muse when you stop using it.
musedirectory.ai is not part of Meta. More about how Muse handles your information
Not in Muse's Connectors list yet, but Muse can still use it. Copy the request below and paste it into Muse. Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.
https://feefo.usefulapi.io/mcpNot in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
Feefo is a remote MCP server, so any assistant that can add a custom connector by link can use it. Same link, same tools.
In ChatGPT, open Settings, then Connectors (called Apps & Connectors on some accounts).
Under Advanced settings, switch on Developer mode. That is what lets you add a connector by link.
Choose Create, give it a name, paste the link as the MCP server URL, and save. If it needs a sign-in, ChatGPT asks for it here.
Start a chat, open the tools menu, pick the connector, and ask. ChatGPT asks before it runs a tool the first time.
Custom connectors need a paid ChatGPT plan, and on Team, Enterprise and Edu accounts only an admin can add them. Our "Working" label means the server answered us; it cannot tell whether your plan lets you add it. All connectors that work in ChatGPT
In Claude, open Settings, then Connectors.
Choose Add custom connector, give it a name, and paste the link.
If it needs a sign-in, Claude sends you to it. Then turn the connector on in a chat from the tools menu and ask.
Custom connectors are available on paid Claude plans; on Team and Enterprise accounts an admin may need to add them. Our "Working" label means the server answered us; it cannot tell whether your plan lets you add it. All connectors that work in Claude
https://feefo.usefulapi.io/mcpResponse time at the last check: 1625ms. Worked in n/a of checks over 30 days.
Screened, no issues found
Screening looks for known threats and hidden instructions at the time of the check, and runs again weekly and whenever the tool list changes. It cannot see the server's code, so only connect what you need and review what Muse asks to do. How screening works.
feefo_list_reviewsList reviews of your Feefo account, newest updates first. mode: all (service + product, default), service (seller/service reviews), product (product reviews; give product_sku or parent_product_sku) or nps (Net Promoter Score responses). Returns summary.meta (count, pages) and revfeefo_get_reviewGet one review by its id (the `id` of a service or product element from feefo_list_reviews), optionally with its full thread of replies.feefo_get_review_summaryAggregate ratings for your Feefo account: average rating and star distribution (1 to 5 stars) for service and product reviews, merchant details, review counts. mode: all (default), service, product (needs product_sku or parent_product_sku) or nps (promoters/passives/detractors). feefo_get_product_ratingsAverage star rating per product SKU (products[] with rating, sku and optionally review_count). Filter by product_sku (comma-separated, leading/trailing * wildcards allowed) or parent_product_sku.feefo_reply_to_reviewWRITE: publish a public reply to a review on your Feefo account, optionally emailing the customer (notify_customer). Visible to the public on your Feefo page and not undoable through this server. `review_id` is the `id` of the service or product element returned by feefo_list_revhttps://feefo.usefulapi.io/mcpNot in Muse's Connectors list yet, but Muse can still use it. Paste this into Muse: "Use Feefo to help me. It is a free service with an MCP server at https://feefo.usefulapi.io/mcp. It does not need an API key. Ask me before you share anything with it." Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.
At the last check (October 30, 2026, 00:11 UTC) the endpoint was working, answering in 1625ms. It is checked every 15 minutes.
It was screened on October 30, 2026 with the result "screened, no issues found". Screening checks the domain against threat feeds and reads the tools for hidden instructions and requests for passwords or card numbers. It cannot see the server's code, so grant only the access you need.
It exposes 5 tools, including feefo_list_reviews, feefo_get_review, feefo_get_review_summary, feefo_get_product_ratings. For example, you could ask Muse: "Show me my lowest-rated product reviews from the last month so I can respond to customer concerns."
This listing was added from public sources (Found in the official MCP Registry (io.usefulapi/feefo)). If you build Feefo, claim it to correct the details and get your badge.
Paste this on your site or README. It always shows the latest check.
<a href="https://musedirectory.ai/connector/feefo"><img src="https://musedirectory.ai/badge/feefo.svg" alt="Feefo on musedirectory.ai" width="236" height="40"></a>