FavCRM
CRM and booking system for service businesses with customer management, appointments, loyalty rewards, and WhatsApp mess
Agentic CRM for service businesses. Manage customer profiles and lifecycle, create and schedule bookable services, track loyalty points and memberships, issue rewards, handle bulk customer imports, and view business KPIs. Integrates with WhatsApp and invoicing.
Try asking Muse: "Show me my inactive customers from the last 30 days and tag them for a re-engagement campaign."
Source: Found in the official MCP Registry (io.favcrm/favcrm) · First listed September 25, 2026
Last 24 hours
Each bar is one check, every 15 minutes. Green means it answered. Last checked 2 h ago.
Is it safe to connect?
What Muse can see: It does not ask you to sign in, so it cannot see your accounts. It only sees what Muse sends it from your request.
Before it acts: Read what Muse plans to do before you approve it, and remove the app from Muse when you stop using it.
musedirectory.ai is not part of Meta. More about how Muse handles your information
How to add it to Muse
Not in Muse's Connectors list yet, but Muse can still use it. Copy the request below and paste it into Muse. Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.
https://api.favcrm.io/mcpNot in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
Technical details: safety screening, tools, response time and recent checks
Response time at the last check: 1079ms. Worked in 100% of checks over 30 days.
Screening · September 25, 2026
Screened, no issues found
Screening looks for known threats and hidden instructions at the time of the check, and runs again weekly and whenever the tool list changes. It cannot see the server's code, so only connect what you need and review what Muse asks to do. How screening works.
Tools · 40
search_membersSearch and filter members/accounts. Supports text search, date ranges, booking/activity history, membership tier, tags, and more. Use lastBookingBefore/inactiveDays to find inactive members.get_member_profileGet detailed profile for a specific member/account by ID.preview_customer_importPreview a bulk customer import (max 2000 rows). Matches existing accounts by phone/email and shows create vs update actions plus points/stamps/credit deltas. Use commit_customer_import with the returned sessionId to apply.commit_customer_importCommit a previewed customer import. Pass the same rows and sessionId returned by preview_customer_import. Creates/updates accounts and applies points, stamps, and credit deltas.create_accountCreate a CRM account/customer with a primary contact. Optionally enroll the account as a member; use enrol_membership later when the account already exists.update_accountUpdate CRM account/customer profile fields such as name, phone, email, life stage, owner, notes, or member code.delete_accountSoft-delete a CRM account/customer. This releases the primary phone for future reuse while keeping account history for audit.list_tagsList all available tags for the merchant.create_tagCreate a CRM tag for customer segmentation and organization.update_tagRename or recolor an existing CRM tag.delete_tagDelete a CRM tag and remove it from all tagged entities.attach_tagsAttach one or more tags to a member/account. Useful for segmenting members after filtering.detach_tagsDetach one tag from one or more member/account records.list_tiersList all membership tiers with member counts and stats.get_membership_tierGet a specific membership tier by ID.issue_rewardsIssue a gift/reward to multiple members. Requires a gift offer ID and member IDs.enrol_membershipEnrol a member into a membership tier. Free tiers enrol immediately; paid tiers return PAYMENT_REQUIRED unless skipPriceCheck is set. Use list_tiers first to find the target tier.get_loyalty_balanceGet a member's current loyalty balance — points, stamps, credits, lifetime totals, and active membership tier. Returns null if the member is not enrolled.earn_loyalty_pointsCredit loyalty points or stamps to a member. Use field="points" for points, "stamps" for stamps. Server records a transaction with the reason as audit context.get_dashboard_statsGet high-level business KPIs: member count, new members this week, active subscriptions, total points issued, active promotions, rewards redeemed, messages sent.list_bookingsList bookings with filters for date range, status, service, staff, or member.get_booking_detailGet full booking details including line items, status history, and participants.get_booking_statsGet booking counts: today, this week, this month, and breakdown by status.get_available_slotsFind available booking slots for a service on a specific date.list_servicesList booking services with name, price, duration, and status.get_service_detailGet full service details including addons, staff, resources, and tier pricing.get_service_tier_pricingRead every membership-tier pricing configuration for one booking service.set_service_tier_pricingSet the complete pricing and booking-policy configuration for one membership tier on a booking service.copy_service_tier_pricingCopy the complete pricing and booking-policy configuration from one membership tier to another on the same booking service.create_serviceCreate a bookable service. Sets duration, price, capacity, and policies. Use list_service_categories first if you want to attach to an existing category.update_serviceUpdate an existing booking service. Pass only the fields you want to change.create_service_scheduleCreate a bookable schedule window for a service, including recurring weekly/daily availability.list_service_schedulesList schedule windows for booking services.update_service_scheduleUpdate a service schedule window. Pass only fields to change.assign_staff_to_serviceAssign a staff member to a booking service. Pass users.id from list_staff.userId.link_resource_to_serviceLink a room/resource to a booking service.list_service_categoriesList service categories (groups for booking services like "Treatments", "Classes").create_service_categoryCreate a service category (e.g. "Treatments", "Classes") to group bookable services.create_resourceCreate a bookable resource (room, equipment, vehicle). Used by services that have requiresResource=true.set_resource_availabilityAdd an availability window for a resource. Use day-of-week + recurring=true for weekly schedules, or a specific date for one-off blocks.Recent checks
Link
https://api.favcrm.io/mcpQuestions about FavCRM in Muse
How do I connect FavCRM to Muse?
Not in Muse's Connectors list yet, but Muse can still use it. Paste this into Muse: "Use FavCRM to help me. It is a free service with an MCP server at https://api.favcrm.io/mcp. It does not need an API key. Ask me before you share anything with it." Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.
Is FavCRM working right now?
At the last check (September 28, 2026, 06:46 UTC) the endpoint was working, answering in 1079ms. Over the last 7 days it answered 100% of health checks. It is checked every 15 minutes.
Is FavCRM safe to connect to Muse?
It was screened on September 25, 2026 with the result "screened, no issues found". Screening checks the domain against threat feeds and reads the tools for hidden instructions and requests for passwords or card numbers. It cannot see the server's code, so grant only the access you need.
What can FavCRM do in Muse?
It exposes 40 tools, including search_members, get_member_profile, preview_customer_import, commit_customer_import. For example, you could ask Muse: "Show me my inactive customers from the last 30 days and tag them for a re-engagement campaign."
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