CFPB Consumer Complaints
Search 18 million CFPB complaints and archived narratives to see what others report about companies and products.
Access the Consumer Financial Protection Bureau's complaint database: 18 million records with 3.85 million archived narratives. Search by company, product, issue, state and date. See complaint trends, response rates, and what consumers wrote about their experiences.
Try asking Muse: "Show me complaints about Equifax and what issues people reported most."
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Source: Found in the official MCP Registry (io.github.bnovarini/cfpb-complaints-analysis) · First listed October 29, 2026
Last 24 hours
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Is it safe to connect?
What Muse can see: It does not ask you to sign in, so it cannot see your accounts. It only sees what Muse sends it from your request.
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How to add it to Muse
Not in Muse's Connectors list yet, but Muse can still use it. Copy the request below and paste it into Muse. Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.
https://cfpb-complaints-analysis.fly.dev/mcpNot in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
Also use it in ChatGPT or Claude
CFPB Consumer Complaints is a remote MCP server, so any assistant that can add a custom connector by link can use it. Same link, same tools.
Add it to ChatGPT
- 1
Open ChatGPT settings
In ChatGPT, open Settings, then Connectors (called Apps & Connectors on some accounts).
- 2
Turn on developer mode
Under Advanced settings, switch on Developer mode. That is what lets you add a connector by link.
- 3
Create the connector
Choose Create, give it a name, paste the link as the MCP server URL, and save. If it needs a sign-in, ChatGPT asks for it here.
- 4
Use it in a chat
Start a chat, open the tools menu, pick the connector, and ask. ChatGPT asks before it runs a tool the first time.
Custom connectors need a paid ChatGPT plan, and on Team, Enterprise and Edu accounts only an admin can add them. Our "Working" label means the server answered us; it cannot tell whether your plan lets you add it. All connectors that work in ChatGPT
Add it to Claude
- 1
Open Claude settings
In Claude, open Settings, then Connectors.
- 2
Add a custom connector
Choose Add custom connector, give it a name, and paste the link.
- 3
Connect and use it
If it needs a sign-in, Claude sends you to it. Then turn the connector on in a chat from the tools menu and ask.
Custom connectors are available on paid Claude plans; on Team and Enterprise accounts an admin may need to add them. Our "Working" label means the server answered us; it cannot tell whether your plan lets you add it. All connectors that work in Claude
https://cfpb-complaints-analysis.fly.dev/mcpWhat people ask Muse to do
Technical details: safety screening, tools, response time and recent checks
Response time at the last check: 7ms. Worked in 0% of checks over 30 days.
Screening · October 29, 2026
Screened, no issues found
Screening looks for known threats and hidden instructions at the time of the check, and runs again weekly and whenever the tool list changes. It cannot see the server's code, so only connect what you need and review what Muse asks to do. How screening works.
Tools · 10
dataset_infoWhat this dataset is: row counts, date ranges, narrative coverage, and the narrative freeze. Call first when unsure about coverage.list_valuesList the values of a field with complaint counts, to find exact product/issue/response names. field is one of: product, sub_product, issue, sub_issue, company_response, company_public_response, submitted_via, state, timely_response. Optional search narrows by substring; product nfind_companyFind companies by name. CFPB lists the same firm under variants and subsidiaries (e.g. 'EQUIFAX, INC.', 'Equifax Information Services LLC'), so this returns every matching name with complaint counts and first/last dates; pass the exact names you want to other tools via company, ocomplaint_countsCount complaints, optionally grouped. group_by is one or two of: year, quarter, month, product, sub_product, issue, sub_issue, company, state, company_response, company_public_response, submitted_via, timely_response. Returns complaints, timely_rate, monetary_relief_rate, nonmonetrendComplaints over time (month, quarter or year), for one filter set. Set period to month, quarter or year. The latest period is partial. In progress and Untimely response are CFPB response categories, not outcomes. Filters: company (exact name as in find_company), company_contains company_profileProfile of one company (or all name variants via company_contains): totals, first/last complaint, top products, issues, states, response outcomes, yearly counts. Counts are not adjusted for company size. Optional date_from/date_to/product.compare_companiesSide-by-side comparison of up to 6 companies on the same filters: complaints, timely_rate, relief rates, top product and top issue each. Each entry in companies is matched as a substring on the company name (all variants combined). Counts are not adjusted for company size.search_narrativesKeyword search over archived complaint narratives (frozen at 2026-08-14; CFPB stopped publishing them in September 2026). query: words that must all appear (case-insensitive), or use phrase for an exact phrase, or any_of for alternatives. Returns a snippet per complaint plus its count_narrativesCount how many archived narratives match a keyword search, optionally grouped by year, month, product, company, issue or state. Same search and filter arguments as search_narratives (without the slower issue/response filters). Use this for 'how many complaints mention X'. Counts get_complaintOne complaint by its CFPB Complaint ID: all structured fields and, when archived, the full narrative.Recent checks
Link
https://cfpb-complaints-analysis.fly.dev/mcpQuestions about CFPB Consumer Complaints in Muse
How do I connect CFPB Consumer Complaints to Muse?
Not in Muse's Connectors list yet, but Muse can still use it. Paste this into Muse: "Use CFPB Consumer Complaints to help me. It is a free service with an MCP server at https://cfpb-complaints-analysis.fly.dev/mcp. It does not need an API key. Ask me before you share anything with it." Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.
Is CFPB Consumer Complaints working right now?
At the last check (October 29, 2026, 10:16 UTC) the endpoint was having trouble, answering in 7ms. Over the last 7 days it answered 0% of health checks. It is checked every 15 minutes.
Is CFPB Consumer Complaints safe to connect to Muse?
It was screened on October 29, 2026 with the result "screened, no issues found". Screening checks the domain against threat feeds and reads the tools for hidden instructions and requests for passwords or card numbers. It cannot see the server's code, so grant only the access you need.
What can CFPB Consumer Complaints do in Muse?
It exposes 10 tools, including dataset_info, list_values, find_company, complaint_counts. For example, you could ask Muse: "Show me complaints about Equifax and what issues people reported most."
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