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360dialog

by 360dialog · www.360dialog.com

Manage your WhatsApp Business number, message templates and shared inbox from chat

Connects to your 360dialog WhatsApp Business account. Muse can list channels, create and preview message templates, check number onboarding status, set webhooks, review balance and invoices, and reply in the shared team inbox.

Try asking Muse: "Check whether my new WhatsApp number is live and show me my approved message templates."

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Working now?
Working
Worked last 7 days
n/a
How to get it
Extra setup
Account
No account needed
Price
Not stated
Works in
MuseChatGPTClaude

Source: Found in the official MCP Registry (com.360dialog/mcp) · First listed November 8, 2026

Last 24 hours

Each bar is one check, every 15 minutes. Green means it answered. Last checked 59 min ago.

New to Muse?Muse is Meta's AI assistant. 360dialog is an app you add to it, and once it is on, you can ask Muse to do this for you: manage your whatsapp business number, message templates and shared inbox from chat. It takes about two minutes and you can turn it off any time.
Add it to MuseWhat Muse is, in plain wordsSee each screen

Is it safe to connect?

What Muse can see: It does not ask you to sign in, so it cannot see your accounts. It only sees what Muse sends it from your request.

Before it acts: Read what Muse plans to do before you approve it, and remove the app from Muse when you stop using it.

musedirectory.ai is not part of Meta. More about how Muse handles your information

How to add it to Muse

Not in Muse's Connectors list yet, but Muse can still use it. Copy the request below and paste it into Muse. Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.

Open Muse
https://mcp.360dialog.com/mcp

Not in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.

Also use it in ChatGPT or Claude

360dialog is a remote MCP server, so any assistant that can add a custom connector by link can use it. Same link, same tools.

Add it to ChatGPT
  1. 1

    Open ChatGPT settings

    In ChatGPT, open Settings, then Connectors (called Apps & Connectors on some accounts).

  2. 2

    Turn on developer mode

    Under Advanced settings, switch on Developer mode. That is what lets you add a connector by link.

  3. 3

    Create the connector

    Choose Create, give it a name, paste the link as the MCP server URL, and save. If it needs a sign-in, ChatGPT asks for it here.

  4. 4

    Use it in a chat

    Start a chat, open the tools menu, pick the connector, and ask. ChatGPT asks before it runs a tool the first time.

Custom connectors need a paid ChatGPT plan, and on Team, Enterprise and Edu accounts only an admin can add them. Our "Working" label means the server answered us; it cannot tell whether your plan lets you add it. All connectors that work in ChatGPT

Add it to Claude
  1. 1

    Open Claude settings

    In Claude, open Settings, then Connectors.

  2. 2

    Add a custom connector

    Choose Add custom connector, give it a name, and paste the link.

  3. 3

    Connect and use it

    If it needs a sign-in, Claude sends you to it. Then turn the connector on in a chat from the tools menu and ask.

Custom connectors are available on paid Claude plans; on Team and Enterprise accounts an admin may need to add them. Our "Working" label means the server answered us; it cannot tell whether your plan lets you add it. All connectors that work in Claude

https://mcp.360dialog.com/mcp

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Technical details: safety screening, tools, response time and recent checks

Response time at the last check: 84ms. Worked in n/a of checks over 30 days.

Screening · November 8, 2026

Screened, no issues found

MCP handshake
Pass
Answered in 84ms
Domain against threat feeds (Cloudflare security DNS)
Pass
mcp.360dialog.com, www.360dialog.com not flagged
Published packages against the OSV malicious-package database
n/a
No npm or PyPI package published
Hidden instructions or invisible characters in tool text
Look
create_template: Unusually long tool description; getchat_send_message: Tool text tells the model to take extra steps; getchat_apply_saved_response: Tool text tells the model to take extra steps; mba_send_agent_event: Tool text tells the model to take extra steps
Inputs asking for passwords, card numbers or seed phrases
Pass
None found
Domain and redirects
Pass
Domain registered 5372 days ago
AI review of purpose and tool behavior
Pass
tool descriptions include workflow instructions aimed at the model; OTP and payment steps handled through user-facing links

Screening looks for known threats and hidden instructions at the time of the check, and runs again weekly and whenever the tool list changes. It cannot see the server's code, so only connect what you need and review what Muse asks to do. How screening works.

Tools · 40

list_skillsList the 360Dialog skills available to you. A skill is a curated, up-to-date how-to guide for a 360Dialog process (e.g. drafting a compliant WhatsApp template, diagnosing a channel that stopped sending). Call this tool BEFORE answering any "how do I..." question about 360Dialog p
get_skillGet the full guide for one skill returned by 'list_skills', as markdown.
start_signupReturns the URL where a user can create a 360Dialog account. Only relevant if the user has not created a 360Dialog account yet.
search_client_documentationSearch the 360Dialog client documentation at https://docs.360dialog.com/docs. Search across the documentation to find relevant information, code examples, API references, and guides. Use this tool when you need to answer questions about Client Documentation, find specific documen
get_client_documentation_pageGet a documentation page from the 360Dialog client documentation at https://docs.360dialog.com/docs. Fetch the full markdown content of a specific documentation page from Client Documentation. Use this when you have a page URL and want to read its content. Accepts full URLs (e.g.
get_balanceGet balance for an account.
list_channelsFind a channel by passing in an identifier. A channel is a phone number. By calling this tool you retrieve information about the phone number/channel in 360Dialog. Results are paginated; use the 'page' and 'size' arguments to page through results if there are more than fit in a s
set_display_nameSubmit a new display name for this channel (a.k.a. phone number.) Calling this tool will submit a display name request to Meta. Meta takes up to 48 hours to review the submitted display name. The display name may be rejected if it does not comply with display name guidelines. The
get_channel_profileGet a channel's (a.k.a. phone number) WhatsApp profile.
update_channel_profileUpdate the WhatsApp profile for this channel (a.k.a. phone number.) The user may be prompted by 360Dialog for an OTP code delivered to their email address. Make them aware of the OTP requirement.
get_invoicesGet invoices for an account.
wait_for_onboarding_stepWait for a server-side onboarding step to finish, then report back. Embedded Signup and payment setup finish in the person's browser. This tool polls the hub every 5 seconds for up to 45 seconds and returns one of: - "done": The step finished. - "pending": Still not finished. Cal
get_company_detailsGet the user's company's details from 360Dialog.
update_company_detailsSet the user's company's details on 360Dialog. This change does not affect Meta; only records on 360Dialog are affected by the update. Before calling this tool, make sure to: 1. Check if the `get_company_details` tool returns the correct company information already. 2. Check with
check_number_eligibilityCheck whether a phone number can be onboarded for this client before handing over the onboarding link. This tool only checks 360Dialog's own database and this client's channel quota. It does not ask WhatsApp/Meta anything, so a number already active on WhatsApp elsewhere (includi
start_number_onboardingGet the link that lets the user connect a WhatsApp phone number in 360Dialog, plus what to tell them beforehand. This hands over 360Dialog's own onboarding page. The user clicks through Embedded Signup themselves; this tool cannot do it for them. The user must be signed in to 360
start_payment_setupGet the link that lets the user add their credit card to their account. If this client was created through assistant-led onboarding and still has no company name or country on file, the payment page is kept behind a company details form instead. In that case this tool does not re
get_onboarding_statusGet a phone number's status on whether a number is live, what type of messages it can send today, and suggestions for what's next. A live number can send free-form replies inside the 24-hour customer service window immediately (meaning if someone messages the number, the user can
request_otpRequest an OTP code. Sometimes OTP is needed to complete invoking a tool. When tool invocation fails due to OTP reasons, you will be notified in the tool response, and be asked to rqeuest an OTP code. Only call after a tool call fails due to OTP.
verify_otpVerify the 6-digit OTP code from the user. Doing so will automatically replay the blocked tool call that required verification.
list_templatesList templates for a WABA (WhatsApp Business Account). If you do not have a waba_account_id ending in 'WA' (case-insensitive), run the 'list_channels' tool first.
show_template_previewShow a preview of a given template to the user.
get_template_json_exampleSending messaging templates in WhatsApp API / 360Dialog API requires a JSON body in the API request. The API request can be hard to form, as the body must declare in JSON what each parameter in the JSON should be filled as. This tool creates a valid example JSON body that the use
create_templateUse this tool to create a WhatsApp message template. For this tool's 'template_json' property, pass a JSON matching this shape: { "name": string, "language": string, "category": "MARKETING" | "AUTHENTICATION" | "UTILITY", "components": Component[], } General rules: - name must be
delete_templateDelete a WhatsApp message template by its internal template ID.
get_webhookGet a channel's (a.k.a. phone number's) webhook URL, and check if the optional webhook headers are set. Webhook headers are optional. They can be set using the 'set_webhook' tool, which also sets the webhook URL. When webhook headers are set, 360Dialog will send webhooks to the c
set_webhookSet a channel's (a.k.a. phone number's) webhook URL and optionally webhook headers.
test_webhookTest if a channel's (a.k.a. phone number's) webhook URL is functional. A total of 32 test cases will be run by sending sample POST requests to the user's webhook URL. During this test, the user may see 32 requests being made to their webhook server. Returns the test's results, sh
get_selfGet currently logged in user's information in 360Dialog. You will get: - user's name, - user's email address, - partner name, - user's permissions in 360Dialog Hub, - user's roles
list_usersList users for the selected account, including their roles and creation timestamps.
sandbox_register_numberRegister the user's phone number on the 360Dialog sandbox. Upon registration, the user can send messages to this phone number from the 360Dialog sandbox account on WhatsApp. The user will be given a link to complete registration. When this link is used, they will send a verificat
sandbox_complete_registrationComplete a phone number's registration. This will get you the API key to use when sending messages from the 360Dialog sandbox phone number to the user's registered phone number.
sandbox_send_messageSend a message on the 360Dialog sandbox. Messages can only be sent to the user's phone number that was used during sandbox registration. The payload must be a JSON string matching the WhatsApp messages endpoint body. Interactive message example: use this only when there is an act
sandbox_configure_webhookSet webhook for the channel on 360Dialog sandbox. Optional.
sandbox_get_webhook_configurationGet configured webhook for the channel on 360Dialog sandbox.
sandbox_list_eventsList webhook events received. This will show received messages from the user, and status of messages sent from the sandbox account.
getchat_send_messageSend a message into an existing conversation, as the business. This is inbox-scoped sending: it posts into an existing conversation with correct threading. Outside the 24-hour customer-care window, WhatsApp only permits template messages — other types are rejected with an explana
getchat_assign_conversationAssign or reassign one conversation to an agent and/or a group. Both fields are always set to exactly what you pass: calling with only `user_id` clears any group assignment and vice versa; calling with neither unassigns the conversation entirely.
getchat_tag_conversationAdd or remove one tag on one conversation.
getchat_mark_conversation_as_readMark one conversation's messages as read by the calling user. Pass `up_to_timestamp` after reviewing a conversation so that messages arriving in the meantime stay unread. The read mark only moves forward: a timestamp older than the caller's current mark changes nothing. Read stat

Link

https://mcp.360dialog.com/mcp

Questions about 360dialog in Muse

How do I connect 360dialog to Muse?

Not in Muse's Connectors list yet, but Muse can still use it. Paste this into Muse: "Use 360dialog to help me. It is a free service with an MCP server at https://mcp.360dialog.com/mcp. It does not need an API key. Ask me before you share anything with it." Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.

Is 360dialog working right now?

At the last check (November 8, 2026, 16:46 UTC) the endpoint was working, answering in 84ms. It is checked every 15 minutes.

Is 360dialog safe to connect to Muse?

It was screened on November 8, 2026 with the result "screened, no issues found". Screening checks the domain against threat feeds and reads the tools for hidden instructions and requests for passwords or card numbers. It cannot see the server's code, so grant only the access you need.

What can 360dialog do in Muse?

It exposes 40 tools, including list_skills, get_skill, start_signup, search_client_documentation. For example, you could ask Muse: "Check whether my new WhatsApp number is live and show me my approved message templates."

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