# SupportWire Muse connector

From musedirectory.ai, the independent directory of Meta Muse connectors. Not affiliated with Meta.

## SupportWire

Read and answer your customer support inbox without leaving Muse.

- Record: https://musedirectory.ai/connector/supportwire
- Category: Productivity
- Developer: SupportWire (https://supportwire.ai)
- Muse status: Extra setup. Not in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
- Health: Working, sign-in needed, 542ms, checked 2026-11-07T03:30:50Z
- Endpoint: https://mcp.supportwire.ai/mcp
- Auth: Sign in with your account; Pricing: unknown
- Screening: Screened, no issues found (2026-11-05T19:01:41Z)
- Source: Found in the official MCP Registry (io.github.supportwire/supportwire-mcp) https://registry.modelcontextprotocol.io/v0/servers?search=io.github.supportwire%2Fsupportwire-mcp

Connects to your SupportWire help desk. Muse can pull up conversations, draft and send replies, look up customer details, and check who on your team is handling a ticket, so you can clear support email from chat.

Example request: "Check my SupportWire inbox and draft replies to the three oldest unanswered tickets."

How to connect: SupportWire is not in Muse's Connectors list yet, and it needs you to sign in with your SupportWire account. Apps that need this kind of sign-in usually cannot be used from a Muse chat yet. Follow it here and we will tell you when it reaches Muse.

Screening checks:
- MCP handshake: pass (Requires sign-in (publishes OAuth metadata))
- Domain against threat feeds (Cloudflare security DNS): pass (mcp.supportwire.ai, supportwire.ai not flagged)
- Published packages against the OSV malicious-package database: n/a (No npm or PyPI package published)
- Hidden instructions or invisible characters in tool text: n/a (Tools are behind sign-in)
- Inputs asking for passwords, card numbers or seed phrases: n/a (Tools are behind sign-in)
- Domain and redirects: pass (No redirects off the domain)
- AI review of purpose and tool behavior: pass (No concerns)