# Rulebase Muse connector

From musedirectory.ai, the independent directory of Meta Muse connectors. Not affiliated with Meta.

## Rulebase

Read customer conversations, calls and QA evaluations from Zendesk, Freshdesk, Five9 and other support platforms

- Record: https://musedirectory.ai/connector/rulebase
- Category: Productivity
- Developer: rulebase.co (https://rulebase.co/mcp)
- Muse status: Extra setup. Not in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
- Health: Working, sign-in needed, 271ms, checked 2026-09-28T08:16:26Z
- Endpoint: https://mcp.rulebase.co/mcp
- Auth: Sign in with your account; Pricing: unknown
- Screening: Screened, no issues found (2026-09-24T09:45:59Z)
- Source: Found in the official MCP Registry (co.rulebase/rulebase) https://registry.modelcontextprotocol.io/v0/servers?search=co.rulebase%2Frulebase

Connects to customer support and contact center platforms including Zendesk, Freshdesk, and Five9. Lets you read conversations, call records, and quality assurance evaluations to analyze customer interactions and support performance.

Example request: "Show me the customer service calls from this week that had low quality scores"

How to connect: Rulebase is not in Muse's Connectors list yet, and it needs you to sign in with your Rulebase account. Apps that need this kind of sign-in usually cannot be used from a Muse chat yet. Follow it here and we will tell you when it reaches Muse.

Screening checks:
- MCP handshake: pass (Requires sign-in (publishes OAuth metadata))
- Domain against threat feeds (Cloudflare security DNS): pass (mcp.rulebase.co, rulebase.co not flagged)
- Published packages against the OSV malicious-package database: n/a (No npm or PyPI package published)
- Hidden instructions or invisible characters in tool text: n/a (Tools are behind sign-in)
- Inputs asking for passwords, card numbers or seed phrases: n/a (Tools are behind sign-in)
- Domain and redirects: pass (No redirects off the domain)
- AI review of purpose and tool behavior: pass (No concerns)