# LiveChat by Cotlet Muse connector

From musedirectory.ai, the independent directory of Meta Muse connectors. Not affiliated with Meta.

## LiveChat by Cotlet

Read and answer your LiveChat customer conversations, apply tags and send canned replies.

- Record: https://musedirectory.ai/connector/livechat-by-cotlet
- Category: Productivity
- Developer: Cotlet (https://cotlet.dev/integrations/livechat-api-mcp-server)
- Muse status: Extra setup. Not in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
- Health: Working, sign-in needed, 173ms, checked 2026-11-09T12:11:18Z
- Endpoint: https://cotlet.dev/mcp/v1/livechat/connect
- Auth: Sign in with your account; Pricing: unknown
- Screening: Screened, no issues found (2026-11-09T12:11:18Z)
- Source: Found in the official MCP Registry (dev.cotlet/livechat) https://registry.modelcontextprotocol.io/v0/servers?search=dev.cotlet%2Flivechat

Connects Muse to a LiveChat account so it can pull up customer chats, review recent conversations, apply tags and send saved canned replies. Aimed at small support teams that want quick answers and tidy follow-up without opening the LiveChat dashboard.

Example request: "Check my LiveChat inbox and reply to anyone who asked about shipping today."

How to connect: LiveChat by Cotlet is not in Muse's Connectors list yet, and it needs you to sign in with your LiveChat by Cotlet account. Apps that need this kind of sign-in usually cannot be used from a Muse chat yet. Follow it here and we will tell you when it reaches Muse.

Screening checks:
- MCP handshake: pass (Requires sign-in (publishes OAuth metadata))
- Domain against threat feeds (Cloudflare security DNS): pass (cotlet.dev not flagged)
- Published packages against the OSV malicious-package database: n/a (No npm or PyPI package published)
- Hidden instructions or invisible characters in tool text: n/a (Tools are behind sign-in)
- Inputs asking for passwords, card numbers or seed phrases: n/a (Tools are behind sign-in)
- Domain and redirects: pass (No redirects off the domain)
- AI review of purpose and tool behavior: pass (No concerns)