# FavCRM Muse connector

From musedirectory.ai, the independent directory of Meta Muse connectors. Not affiliated with Meta.

## FavCRM

CRM and booking system for service businesses with customer management, appointments, loyalty rewards, and WhatsApp mess

- Record: https://musedirectory.ai/connector/favcrm
- Category: Productivity
- Developer: FavCRM (https://favcrm.io)
- Muse status: Extra setup. Not in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
- Health: Working, 1410ms, checked 2026-09-28T09:15:56Z
- Endpoint: https://api.favcrm.io/mcp
- Auth: No account needed; Pricing: unknown
- Screening: Screened, no issues found (2026-09-25T00:55:54Z)
- Source: Found in the official MCP Registry (io.favcrm/favcrm) https://registry.modelcontextprotocol.io/v0/servers?search=io.favcrm%2Ffavcrm

Agentic CRM for service businesses. Manage customer profiles and lifecycle, create and schedule bookable services, track loyalty points and memberships, issue rewards, handle bulk customer imports, and view business KPIs. Integrates with WhatsApp and invoicing.

Example request: "Show me my inactive customers from the last 30 days and tag them for a re-engagement campaign."

How to connect: Not in Muse's Connectors list yet, but Muse can still use it. Paste this into Muse: "Use FavCRM to help me. It is a free service with an MCP server at https://api.favcrm.io/mcp. It does not need an API key. Ask me before you share anything with it." Muse asks before it shares anything with the app's site. Meta does not review apps used this way, so only use ones you trust. We tested this in the Muse app on September 24, 2026: Muse used an app's link directly this way and returned a live answer.

Tools:
- search_members: Search and filter members/accounts. Supports text search, date ranges, booking/activity history, membership tier, tags, and more. Use lastBookingBefore/inactiveDays to find inactive members.
- get_member_profile: Get detailed profile for a specific member/account by ID.
- preview_customer_import: Preview a bulk customer import (max 2000 rows). Matches existing accounts by phone/email and shows create vs update actions plus points/stamps/credit deltas. Use commit_customer_import with the returned sessionId to apply.
- commit_customer_import: Commit a previewed customer import. Pass the same rows and sessionId returned by preview_customer_import. Creates/updates accounts and applies points, stamps, and credit deltas.
- create_account: Create a CRM account/customer with a primary contact. Optionally enroll the account as a member; use enrol_membership later when the account already exists.
- update_account: Update CRM account/customer profile fields such as name, phone, email, life stage, owner, notes, or member code.
- delete_account: Soft-delete a CRM account/customer. This releases the primary phone for future reuse while keeping account history for audit.
- list_tags: List all available tags for the merchant.
- create_tag: Create a CRM tag for customer segmentation and organization.
- update_tag: Rename or recolor an existing CRM tag.
- delete_tag: Delete a CRM tag and remove it from all tagged entities.
- attach_tags: Attach one or more tags to a member/account. Useful for segmenting members after filtering.
- detach_tags: Detach one tag from one or more member/account records.
- list_tiers: List all membership tiers with member counts and stats.
- get_membership_tier: Get a specific membership tier by ID.
- issue_rewards: Issue a gift/reward to multiple members. Requires a gift offer ID and member IDs.
- enrol_membership: Enrol a member into a membership tier. Free tiers enrol immediately; paid tiers return PAYMENT_REQUIRED unless skipPriceCheck is set. Use list_tiers first to find the target tier.
- get_loyalty_balance: Get a member's current loyalty balance — points, stamps, credits, lifetime totals, and active membership tier. Returns null if the member is not enrolled.
- earn_loyalty_points: Credit loyalty points or stamps to a member. Use field="points" for points, "stamps" for stamps. Server records a transaction with the reason as audit context.
- get_dashboard_stats: Get high-level business KPIs: member count, new members this week, active subscriptions, total points issued, active promotions, rewards redeemed, messages sent.
- list_bookings: List bookings with filters for date range, status, service, staff, or member.
- get_booking_detail: Get full booking details including line items, status history, and participants.
- get_booking_stats: Get booking counts: today, this week, this month, and breakdown by status.
- get_available_slots: Find available booking slots for a service on a specific date.
- list_services: List booking services with name, price, duration, and status.
- get_service_detail: Get full service details including addons, staff, resources, and tier pricing.
- get_service_tier_pricing: Read every membership-tier pricing configuration for one booking service.
- set_service_tier_pricing: Set the complete pricing and booking-policy configuration for one membership tier on a booking service.
- copy_service_tier_pricing: Copy the complete pricing and booking-policy configuration from one membership tier to another on the same booking service.
- create_service: Create a bookable service. Sets duration, price, capacity, and policies. Use list_service_categories first if you want to attach to an existing category.
- update_service: Update an existing booking service. Pass only the fields you want to change.
- create_service_schedule: Create a bookable schedule window for a service, including recurring weekly/daily availability.
- list_service_schedules: List schedule windows for booking services.
- update_service_schedule: Update a service schedule window. Pass only fields to change.
- assign_staff_to_service: Assign a staff member to a booking service. Pass users.id from list_staff.userId.
- link_resource_to_service: Link a room/resource to a booking service.
- list_service_categories: List service categories (groups for booking services like "Treatments", "Classes").
- create_service_category: Create a service category (e.g. "Treatments", "Classes") to group bookable services.
- create_resource: Create a bookable resource (room, equipment, vehicle). Used by services that have requiresResource=true.
- set_resource_availability: Add an availability window for a resource. Use day-of-week + recurring=true for weekly schedules, or a specific date for one-off blocks.

Screening checks:
- MCP handshake: pass (Answered in 922ms)
- Domain against threat feeds (Cloudflare security DNS): pass (api.favcrm.io, favcrm.io not flagged)
- Published packages against the OSV malicious-package database: n/a (No npm or PyPI package published)
- Hidden instructions or invisible characters in tool text: pass (120 tools read, nothing found)
- Inputs asking for passwords, card numbers or seed phrases: pass (None found)
- Domain and redirects: pass (No redirects off the domain)
- AI review of purpose and tool behavior: pass (No concerns)