# Chatwoot by Cotlet Muse connector

From musedirectory.ai, the independent directory of Meta Muse connectors. Not affiliated with Meta.

## Chatwoot by Cotlet

Read and reply to your Chatwoot support inbox, apply labels and reassign conversations.

- Record: https://musedirectory.ai/connector/chatwoot-by-cotlet
- Category: Productivity
- Developer: Cotlet (https://cotlet.dev/integrations/chatwoot-api-mcp-server)
- Muse status: Extra setup. Not in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
- Health: Working, sign-in needed, 406ms, checked 2026-11-09T12:06:08Z
- Endpoint: https://cotlet.dev/mcp/v1/chatwoot/connect
- Auth: Sign in with your account; Pricing: unknown
- Screening: Screened, no issues found (2026-11-09T12:06:08Z)
- Source: Found in the official MCP Registry (dev.cotlet/chatwoot) https://registry.modelcontextprotocol.io/v0/servers?search=dev.cotlet%2Fchatwoot

Connects Muse to a Chatwoot inbox. Muse can list and search conversations, read message history, send replies, add or remove labels, and change assignees or status so a small support team can triage customer messages without opening the dashboard.

Example request: "Check my Chatwoot inbox for unanswered customer messages and reply to the ones about shipping delays."

How to connect: Chatwoot by Cotlet is not in Muse's Connectors list yet, and it needs you to sign in with your Chatwoot by Cotlet account. Apps that need this kind of sign-in usually cannot be used from a Muse chat yet. Follow it here and we will tell you when it reaches Muse.

Screening checks:
- MCP handshake: pass (Requires sign-in (publishes OAuth metadata))
- Domain against threat feeds (Cloudflare security DNS): pass (cotlet.dev not flagged)
- Published packages against the OSV malicious-package database: n/a (No npm or PyPI package published)
- Hidden instructions or invisible characters in tool text: n/a (Tools are behind sign-in)
- Inputs asking for passwords, card numbers or seed phrases: n/a (Tools are behind sign-in)
- Domain and redirects: pass (No redirects off the domain)
- AI review of purpose and tool behavior: pass (No concerns)