# BackEngine Muse connector

From musedirectory.ai, the independent directory of Meta Muse connectors. Not affiliated with Meta.

## BackEngine

Gather customer and prospect context from Slack, email, transcripts and support tickets

- Record: https://musedirectory.ai/connector/backengine
- Category: Productivity
- Developer: BackEngine AI
- Muse status: Extra setup. Not in Muse's Connectors list yet. Muse can still use it: its page gives you a request to paste into Muse.
- Health: Working, sign-in needed, 356ms, checked 2026-09-28T07:16:12Z
- Endpoint: https://backengine-prod.backengine.ai/mcp
- Auth: Sign in with your account; Pricing: unknown
- Screening: Screened, no issues found (2026-09-24T00:10:42Z)
- Source: Found in the official MCP Registry (ai.backengine/backengine-mcp) https://registry.modelcontextprotocol.io/v0/servers?search=ai.backengine%2Fbackengine-mcp

Connects to Slack, email, transcripts and ticketing systems to surface customer and prospect information in one place. Helps small business owners and teams quickly access relevant context during customer interactions.

Example request: "Show me all recent messages and tickets from this customer across Slack and email"

How to connect: BackEngine is not in Muse's Connectors list yet, and it needs you to sign in with your BackEngine account. Apps that need this kind of sign-in usually cannot be used from a Muse chat yet. Follow it here and we will tell you when it reaches Muse.

Screening checks:
- MCP handshake: pass (Requires sign-in (publishes OAuth metadata))
- Domain against threat feeds (Cloudflare security DNS): pass (backengine-prod.backengine.ai not flagged)
- Published packages against the OSV malicious-package database: n/a (No npm or PyPI package published)
- Hidden instructions or invisible characters in tool text: n/a (Tools are behind sign-in)
- Inputs asking for passwords, card numbers or seed phrases: n/a (Tools are behind sign-in)
- Domain and redirects: pass (Domain registered 1245 days ago)
- AI review of purpose and tool behavior: pass (No concerns)